SAP SuccessFactors: Modern HR processes

With SAP SuccessFactors, you can move your human resources management to the cloud and turn HR into a strategic success factor using AI, agents, and people intelligence. The suite integrates all HR processes and replaces SAP HCM.

How to get the most out of SAP SuccessFactors

How to get the most out of SAP SuccessFactors

  • Develop talent in a targeted way with SuccessFactors and ensure the long-term retention of your best employees.
  • From recruitment with SmartRecruiters through to payroll and time tracking: save time and resources by automating administrative tasks. You’ll be supported in this by AI agents.
  • Make HR decisions based on real-time data: with People Intelligence, you can keep track of requirements, skills and risks at all times.

SAP SuccessFactors is relevant for you if …

SAP SuccessFactors is relevant for you if …

  • You are still using SAP HCM within SAP ECC and are planning to implement SAP SuccessFactors (SF).
  • You want to benefit from the latest AI functionalities and agents in the HR world.
  • You would like to take your recruitment to the next level with SmartRecruiters – the new, strategic recruitment solution within the SAP environment.
  • You want to use People Intelligence to make data-driven and forward-looking HR decisions.
  • You want to mitigate the risks associated with the expiry of HCM maintenance at the end of 2027 by implementing the successor solution.
  • You want to future-proof your HR strategy by moving to a cloud-based system that enables flexible customisation and continuous innovation for your organisation.

Are you familiar with these challenges?

01

Cut off from innovation

HCM – just like the compromise solution for SAP S/4HANA – is based on traditional code lines. This makes genuine innovations, such as AI agents and adaptation to new requirements, virtually impossible.

02

High maintenance and updating costs

Up until now, you have been using an on-premises solution – with all the drawbacks that entails. SAP SuccessFactors, on the other hand, is cloud-based. Implementing it enables faster updates, greater flexibility and lower IT maintenance costs.

03

Limited mobility and user-friendliness

SAP HCM has limited mobile functionality. The public cloud solution, on the other hand, has been developed from the ground up for mobile use and offers a modern, intuitive user interface.

04

Decisions lacking foresight?

Data-driven, forward-looking HR decisions remain the exception rather than the rule. People Intelligence in SAP SF provides real-time insights, transparency on skills and forecasts – enabling you to react quickly to changes rather than playing catch-up.

This is SAP SuccessFactors

This is SAP SuccessFactors

SAP SuccessFactors is SAP’s cloud-based HXM (Human Experience Management) suite and the strategic successor to the traditional HCM landscape.

The solution covers all end-to-end HR processes – whether ‘Recruit to Onboard’, ‘Develop to Grow’, ‘Reward to Retain’ or ‘Manage Workforce’. It is also the platform on which SAP is building its AI future: Autonomous HCM.

By implementing SF, organisations can streamline their HR processes and actively promote the retention and development of their staff and teams. The integration of data, services and processes enables management to focus more on strategic HR issues, whilst reducing the administrative burden.

How does SuccessFactors differ from SAP HCM? Which modules and functions does SuccessFactors include? Find out more about the solution in our Wiki section.

People Intelligence: Decisions based on real-time data

People Intelligence: Decisions based on real-time data

People Intelligence turns HR data into decisions. Instead of fragmented reports from individual systems, you get a comprehensive, reliable picture of your workforce in real time. This allows you to link your HR strategy directly to what your organisation actually needs:

  • What skills does your organisation have today, and which ones will be missing tomorrow?
  • Forward-looking insights: identify staff turnover risks, staffing shortages and succession gaps before they become a problem.
  • Skills, performance, remuneration and key business metrics in a single, consistent model rather than in silos.
  • Transparent, auditable and GDPR-compliant.

AI agents for HR: SuccessFactors goes autonomous

AI agents for HR: SuccessFactors goes autonomous

The next stage of SuccessFactors is already here: AI agents that not only support HR processes but also carry them out independently. SAP calls this vision ‘Autonomous HCM’, and SF is the platform on which it becomes a reality. The principle is this: people set the direction; assistants coordinate; agents carry out the tasks – throughout the entire ‘Hire to Retire’ process.

Plan & Hire Manage & Pay Develop & Grow
People intelligence, recruitment and onboarding specialists identify requirements, source candidates and bring new staff on board quickly. Core HR, time and payroll agents automate recurring processes – from master data maintenance and time recording to payroll processing. Performance, learning and career agents promote growth, skills and internal mobility.

Autonomy with control: People remain in charge and make the decisions. Every AI action is traceable and auditable. When agents are introduced, they inherit the existing SAP authorisations and data protection policies – governance is built in from the outset, rather than being added as an afterthought.

Your benefits with SAP SuccessFactors

Your benefits with SAP SuccessFactors

  • Comprehensive career and talent management for your organisation
  • Automation of HR processes – increasingly through the integration of AI agents
  • Improved team and employee experience 
  • People Intelligence: forward-looking, data-driven decisions 
  • Modern recruitment with SmartRecruiters 
  • Access to all SAP HR innovations

There are 3 options for switching:

The implementation enables organisations to migrate directly and fully to SuccessFactors.

You can run SAP HCM in an SAP S/4HANA runtime environment with a HANA database and supplement it with SuccessFactors modules, as certain functions are no longer available following this migration.

You opt for a phased roll-out using a hybrid model (for example, with Success Factors Employee Central as the master data system and SAP Payroll and SAP Time Management).

End of Maintenance: Time to Act!

End of Maintenance: Time to Act!

Important information: Companies must, in all cases, take action and address the further development of their system landscape, as the main maintenance contract for SAP HCM expires on 31 December 2027 (or, with extended maintenance, at the end of 2030).

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Concrete Applications in Practice

Concrete Applications in Practice

A global car manufacturer
…uses SuccessFactors to manage its global workforce via a central HR database.

…identifies skills gaps at an early stage through the integration of People Intelligence.

A chemicals company

…uses AI agents to automate the monitoring of statutory continuing professional development and certification requirements.

…uses SF to consolidate its HR processes across multiple regions into a single system.

SAP SuccessFactors with GAMBIT: Start now!

SAP SuccessFactors with GAMBIT: Start now!

We’ll support you throughout the roll-out of SuccessFactors – from preparing for migration through to implementation and the integration of AI, People Intelligence and Autonomous HCM.

Take the next step towards modern, digital and AI-powered HR management today, and get in touch to find out more about our services and consultancy offerings!

For consultation

Consulting from GAMBIT - What sets us apart!

01

Your strategic goals

We are a strategy, technology, and process consulting firm—bringing business and technology together. At GAMBIT, we keep your company’s and management’s goals in focus — from the very beginning!

02

We speak plainly

We prioritize clear information and straightforward communication — especially when the content is complex. We reduce complexity to the essentials to enable effective solutions.

03

Experience you can rely on

We are an SAP Gold, Cloud and License Partner, have all the necessary certificates, are proficient in the latest methodologies and tools and have our own structured process models.

04

How we inspire our customers

We turn initiatives into successful projects. Personal contact with the team and management, as well as transparency and openness, are a given in our consulting — alongside proven methods and tools.

SAP Transformation: 5 Benefits with GAMBIT

SAP Transformation: 5 Benefits with GAMBIT

  • As a strategy, technology, and process consulting firm, we bring IT and business together in our consulting so you can maximize your benefits.
  • We provide answers to the management’s strategic core questions—early on through strategy interviews.
  • We ensure clear, understandable communication at every stage—after your inquiry, during workshops, throughout the project, and in support.
  • Our SAP experts support your SAP HR project—whether nationally or internationally, for mid-sized companies or large enterprises.
  • We have successfully guided SAP transformations for over 30 years—knowledgeable, practical, and in partnership with our clients.

Let's discuss your goals

Let's discuss your goals

Select a free appointment for a 30-minute initial online consultation or contact us via message—we will advise you personally.

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